Contact us — customers
Top customer issues
Get your Amazon Pay order status
Cancel an Amazon Pay order
Return an Amazon Pay order or get a refund
Contact an Amazon Pay merchant
Spot phishing emails and internet scams
Cancel an Amazon Pay subscription or recurring payment
Open an Amazon Pay A-to-z Guarantee claim
Get answers about your order on the
Amazon website
Get info about an Amazon.com credit card
Contact Merchant Support about your
Amazon Payments merchant account
Have a different issue?
Sign in and ask
Note: If you have questions about an order you made on Amazon.com, contact Amazon customer service. The Amazon Pay customer service on this page exclusively handles questions regarding your Amazon Pay orders.