Amazon Pay Checkout v2

A modernized web checkout technology that significantly streamlines the customer experience and is easy on your technical resources.

Note: Integrate Amazon Pay Checkout v2 by March 31, 2025. Amazon Pay’s legacy Checkout v1 will be discontinued on that date.

About
What is Checkout v2?
Checkout v2 is Amazon Pay’s next generation checkout technology. Upgrading to Checkout v2 helps you improve the purchase experience for your customers and increase order success, while continuously incorporating the latest learnings and innovations from Amazon.com.
Benefits
Why checkout v2?
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Reduce friction


Streamline checkout with one consolidated address, payment, and consent confirmation screen and full compatibility with browsers and devices that have enhanced privacy-focused features.
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Help prevent lost sales


Graceful decline recovery as well as a standardized checkout process increase customer confidence and checkout success at the bottom of your sales funnel.
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Stay ahead of the curve


Integrate once to enjoy ongoing UX innovations and easy access to advances in voice commerce such as Delivery Notifications via Alexa1.
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Minimize ongoing maintenance costs


Responsive buttons fit neatly into your store with no extra code required to support decline handling2 and multiple web widgets.
What does it look like?
Checkout experience
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1
Decline recovery
In the event your payment is declined, you can 1) Choose an alternative payment instrument within your wallet, 2) update your existing card or file, or 3) add a new card. Either way, you don’t need to leave the checkout process.
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2
Verify payment
We’re verifying your information with your bank for security reasons.
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3
Authenticate payment
To keep security tight your bank requires additional verification of the transaction.
Decline handling and strong customer authentication
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1
Decline recovery
In the event your payment is declined, you can 1) Choose an alternative payment instrument within your wallet, 2) update your existing card or file, or 3) add a new card. Either way, you don’t need to leave the checkout process.
CV2_UK_Image2.png
2
Verify payment
We’re verifying your information with your bank for security reasons.
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3
Authenticate payment
To keep security tight your bank requires additional verification of the transaction.
Frequently asked questions

What is Amazon Pay Checkout v2?

Amazon Pay Checkout v2 is our next generation web checkout technology. Upgrading to Checkout v2 helps you improve the purchase experience for your customers and increase order success. We’ll also help you stay ahead of the curve with the latest learnings and innovations from Amazon.com.

When will Checkout v2 be available?

Great news! If you received an email from us regarding Amazon Pay Checkout v2, an upgrade is available for you now. You can work with your Account Manager or reference our documentation to determine next steps for your migration. If you have not received an email from us regarding your upgrade, please keep an eye out for it or reach out to your Account Manager.

How do I upgrade to Checkout v2?

Please reference our latest documentation to determine next steps for your migration.

Do I need to register a new account, or reconfigure my existing Amazon Payments merchant account, when upgrading to Checkout v2?

You don’t need to create a new account or re-verify your existing account.

If I customized my store, will that impact my upgrade to Checkout v2?

Maybe. If you have made significant changes to your online store, they might impact the upgrade to Checkout v2. Always test or stage your Amazon Pay integration in Sandbox mode before going live to ensure any modifications you make are compatible.

How do I optimize my current checkout process with Checkout v2?

Please visit our best practices guide here for optimizing your checkout process with Checkout v2.